Cave Creek & Carefree appliance repair.
Twenty-seven miles from downtown Phoenix, a second trip is an afternoon, for you and for us. So it helps to send a little more before the visit: the likely part can then come on the first trip.
Worth getting right the first time.
Cave Creek and Carefree sit at the northern edge of the area we cover, about twenty-seven miles from downtown Phoenix. Many repairs on these machines come down to a known part and a known procedure. What can turn one visit into two is the part: not knowing the exact model until someone is standing in front of it.
The model number, the code on the display and a note of when it started help name the likely parts before the visit. Our model-number guide shows where the rating plate is, and the request form carries the number straight to us.
We repair Sub-Zero, Wolf, Viking and Monogram in both towns: refrigerators, wine storage, ice makers and freezers, and the ranges and wall ovens. Distance does not change the terms: the $119 diagnosis is waived when you approve the repair, and a year’s warranty covers the parts we supply and the labor to fit them.
Distances are straight-line from downtown Phoenix. Seasonal-use figure below: U.S. Census Bureau, American Community Survey 2020–2024 five-year estimates, table B25004 (Carefree).
What to Have Ready Before We Drive Out
- 01
The model number
From the rating plate inside the cabinet or behind the grille. Where to find it.
- 02
A photo of the plate
If it is hard to read, keep a photo of it for when we call back. A photo is better than a guess.
- 03
What the display says
A code, a flashing light, the temperatures shown. Write it down before anything is switched off.
- 04
When it started
Suddenly or slowly; after a storm; after the unit was moved or the kitchen was worked on. It narrows the list of parts.
What We Service in Cave Creek and Carefree
Built-in refrigeration
Sub-Zero, Viking and Monogram: the kitchen, and the second refrigerator in the casita.
Wine storage
Wine rooms, columns and undercounter units.
Outdoor kitchens
Undercounter refrigerators and ice makers that live with the desert heat all summer.
Ranges and wall ovens
Wolf, Viking and Monogram, gas and electric. Gas supply work goes to a licensed gas contractor.
The Makers We Open
Where We Go in Cave Creek and Carefree
- The Boulders
- Desert Forest
- Black Mountain
- Rancho Mañana
- Tatum Ranch (Phoenix, Cave Creek address)
- Continental Mountain Estates
In Carefree about one home in five is kept for seasonal use; if yours is one of them, our notes on leaving a house for the summer apply here too. Nearby: North Scottsdale, and Anthem and New River. Or see the full service area.
Symptoms to Describe When You Call
Press one to start a request with it filled in.
- 01Warm after a storm took the power outcontrol · restart
- 02Wine storage warm in a house left for the seasonsensors · airflow
- 03Ice maker frozen solid after a quiet summerfill valve · module
- 04Range igniter clicking, but no flameignition · gas supply
- 05Refrigerator door that no longer latcheshinge · gasket
- 06Humming, but not coolingstart components · compressor
Tell us which of these it is, with the model number, and the likely parts can be named before the visit.
The Standard
Diagnostic visit
At your home, with instruments. Waived entirely with any repair.
Warranty
Parts and labor, with the parts we supply.
Genuine parts
Every part we supply is genuine OEM: the only kind we put our warranty on.
Read Next
- Find your model numberWhere the model and serial tag sits on all four makers.
- What the $119 diagnostic actually buysA named fault and a fixed price against it, in writing, before any repair begins.
- What a Phoenix summer asks of a refrigeratorRoom heat, condenser dust and monsoon outages, and five checks before you call.
Send the model number. We plan the rest.
Tell us what happened. We answer every day, 7am–6pm.