Find your model number.
It is the most useful thing to have on hand when you call: it helps name the likely part before the visit. On a Sub-Zero Classic it is inside the cabinet by the top door hinge; on a Wolf range, along the bottom edge of the control panel, far right, with the oven door open; on a Viking built-in, on a plate high inside the compartment; on a Monogram built-in, behind the grille panel at the very top. Every other series is below, maker by maker.
Sub-Zero
- Classic over-and-under
- Inside the refrigerator compartment, by the top door hinge.
- Classic side-by-side
- Inside the freezer compartment, by the top door hinge.
- French door
- Inside, by the top hinge of the left-hand door.
- Designer column
- Inside the middle drawer, by the drawer guide on the side opposite the hinge.
- Designer tall & drawers
- Inside the cabinet, to the left of the upper drawer. The same on the 700 Series.
- PRO 48
- Inside the cabinet, to the left of the upper freezer drawer. On the PRO 3650, to the left of the freezer drawer.
- Wine storage
- On the ceiling inside, or under the control panel. Designer wine columns: on the handle-side wall, just below the controls. What Designer means, and what it was called before.
- Undercounter & ice makers
- Inside the cabinet, upper left. Undercounter ice makers: on the left side wall inside.
On the Built-In 600-2 series, the letter after the slash is the finish (/S classic stainless, /O overlay panels, /F framed door trim) and the “-2” marks the second design of the series. Send both; they decide which parts fit.
From Sub-Zero’s serial tag guide and the Built-In 600-2 service manual. The model number is on the same tag as the serial number.
Wolf
- Ranges
- Dual-fuel and gas: along the bottom edge of the control panel, far right, with the oven door open. R series: under the left-hand burner pan.
- Rangetops
- Sealed-burner models: bottom of the control panel, far right. RT series: lift off the grates, rings and leftmost burner pan; the tag is on the left wall of the burner box.
- Wall ovens
- M series: near the bottom trim on the left, in the lower oven on doubles. E series: below the control panel on the right; on the SO3050 and DO3050, near the bottom trim on the left. L series: below the control panel on the right. Open the door for all of them.
- Cooktops
- Gas and electric: on the underside of the cooktop; look up from the cabinet below with a flashlight.
From Wolf’s serial tag guide. The model number is on the same tag. Look only when the appliance is cool.
Viking
- Built-in refrigerators
- On an identification plate high inside the compartment, upper right, or on the upper left of the door opening.
- Ranges & rangetops
- On the oven frame below the control panel, or on the underside of the control panel above the door.
- Wall ovens
- Open the door (the lower one on a double oven) and check the left side of the oven frame. On newer models, under the control panel.
- Cooktops
- On the underside of the cooktop.
- Wine, undercounter & ice
- Inside the unit, usually on a side or back wall.
On the Viking built-ins covered by the 2012 service manual, the serial number begins with the month, day and year the unit was made.
Refrigerators from Viking’s service manual; cooking and undercounter locations from a Viking parts distributor’s guide. Look only when the appliance is cool.
Monogram
- Built-in refrigerators
- Behind the grille panel at the very top, on the right side of the evaporator housing.
- Other refrigerators
- Inside the compartment, high on a side wall or on the ceiling.
- Wall ovens
- Open the door (the lower one on a double oven) and check the frame around the opening.
- Ranges
- Open the oven door and check the front frame. If there is a storage drawer, also look at the frame behind it.
- Cooktops
- On the underside of the cooktop.
The serial number starts with two letters that code the month and year it was built, which is also how you work out the age of the machine. The year letters repeat every twelve years, so they narrow it to a pair of years; the design of the unit settles which.
Built-in refrigerator location and serial format from GE’s Monogram service guide; other locations from GE Appliances’ model number locator.
Washers & dryers
- Front-loading washers
- On the frame around the door opening, or on the back panel.
- Top-loading washers
- Under the lid, or on the back of the control console.
- Dryers
- On the frame inside the door opening, or on the back panel.
Typical locations across most makes. The owner’s manual gives the exact spot for yours.
Sources
- Sub-Zero, “Serial Tag Locations”: where the tag sits on the Classic, Designer, PRO, wine and undercounter models, the model number on the same tag; with the Sub-Zero Built-In (600-2) Series technical service manual (Job Aid #3758407, 2005).
- Wolf, “Serial Tag Locations”: ranges, rangetops, wall ovens and cooktops.
- Viking Preferred Service manual SMR-0022 for the built-in all-refrigerator VCRB5301 / VCRB5361, May 2012: the identification plate and the date at the start of the serial number. Viking cooking and undercounter locations: a Viking parts distributor’s guide.
- GE Consumer Home Services technical service guide 31-9091 (2002) for Monogram side-by-side refrigerators ZIS360, ZIS420 and ZIS480: the tag behind the top grille; GE Appliances’ model and serial number locator for the other Monogram products.
Reviewed on (checked again ). Look only when the appliance is cool. Nothing here is a manufacturer’s instruction.
Read Next
- Error codes, and what they meanSub-Zero 600-2 codes and Viking VCC3 flash codes, from the manuals.
- Sub-Zero, Viking, Monogram: side by sideTwelve rows from the service manuals, three built-ins compared.
- Repair the refrigerator, or replace it?A repair quoted in writing, set against an $8,000–$19,000 machine.
- Is your Sub-Zero, Wolf, Viking or Monogram under a recall?The CPSC recall list for all four makers, and how to check your own model and serial.
Have it ready when you call.
Read it out exactly as the tag shows it: letters, slashes and dashes included. We answer every day, 7am–6pm.